FAQs.
What to send, what the Website MOT covers, how prices work and what you own at the end.
Getting started
What should I include in my first email?
Send the website address, if you have one, and a short description of what needs fixing or changing. Please do not send passwords by email.
What is the free Website MOT?
I inspect the public pages and send you a short list of priorities. I look for visible faults, mobile problems, page titles, headings, links, contact routes and indexing signals. No login is needed. It is a first look, not a full SEO, security, accessibility or legal audit.
Do you take on small website jobs?
Yes. Minor updates start at £35 and quick fixes at £49. I agree the scope and price with you before work begins, so a small change does not become an open-ended project.
What happens after I email?
I look at the public website first, explain what I find and recommend the smallest sensible next step. If you want to proceed, we agree the work and price before any paid work begins. I then complete and test the agreed changes.
Existing websites
Can you update an old site without redesigning it?
Often, yes. Text, photographs, contact details, page layouts and forms can usually be changed without replacing the whole site. I will tell you if the current software makes that unsafe or uneconomical.
Can you replace a site that is beyond repair?
Yes. A redesign can reuse the parts that still work, such as the domain, accurate text, photographs and existing search value, while replacing the design and technology underneath.
Do you only work with WordPress?
No. WordPress is the platform I see most often, but you can send me any business site. I will check what it uses and confirm whether I can work on it.
Can you find out who hosts my site?
Usually. Send me the web address and I can check public records for the likely domain registrar and hosting provider. If an account needs recovering, I can point you to the provider’s official recovery route.
Will you need my passwords?
Not for the initial review. I begin with public-facing pages. If you later approve paid work, I will explain what access is needed before anything is shared.
Cost, SEO and handover
How much will the work cost?
The current starting prices run from free for the Website MOT to £395 for a static website or redesign. The exact scope and price are agreed before work begins. Domains, hosting, paid plugins and other external services are quoted separately.
What happens if the job is more involved?
I explain what I have found and quote the extra work separately. No additional paid work begins until the revised scope and price are agreed.
What does the SEO tune-up cover?
It covers core on-page and technical SEO, including page titles, headings, indexing signals, internal links and obvious search visibility problems. I will say what I have checked and what needs separate work.
Can you guarantee Google rankings?
No. I can improve the parts of the website that search engines use and explain any problems I find, but nobody can guarantee a particular ranking, amount of traffic or number of enquiries.
Who will I deal with?
You deal directly with me, Natalie, from the first review through to publishing. URL Be Fine is a one-person freelance service based in Derby, working with small businesses across the UK.
Who owns the finished website?
You do. You receive the finished source, administrative access and account ownership needed to control the website yourself.
What happens after the work is finished?
If something I changed causes an issue after publishing, I will fix that issue for free. Ongoing support or new changes are separate work and are agreed before they begin.